Research and trends

Get research and news related to the payments industry, innovation and technology, and consumer behaviour.

Security

Visa Security Roadmap for Australia 2025-2028

The payments ecosystem has changed more in the past 5 years than the previous 50. The threat landscape continues to evolve, as changing consumer behaviour, combined with the rise in artificial intelligence, machine learning technologies and the ongoing expansion of online business models, have created new opportunities for cyber criminals.

The Visa Security Roadmap for Australia 2025-2028 outlines the steps Visa is taking across six key focus areas to combat fraud and strengthen resilience in the payment ecosystem.

Download report (PDF, 3.63mb) 

Payments

Visa-RFi Group Australian Payments Report

Technology is changing the customer banking relationship. Customers who use mobile banking are more loyal, satisfied and stronger advocates of their bank than customers who do not use digital banking channels.

The Visa-RFi Group Australian Payments Report reveals the attributes of the digital customer and why payments lie firmly at the heart of the banking relationship.

Download report (PDF, 1.8mb)

Push payments: the untapped opportunity in Australia

While Australia leads the world in adopting many new ways to pay, there is one segment where services have not kept pace with changing consumer trends: paying each other or paying from a business to a customer. This report discusses the largely untapped opportunity for Australian financial institutions and merchants to meet the growing demand for fast, frictionless direct payments to anyone, anywhere.

Download report (PDF, 1.3mb)

 

Watch this video to learn more about Visa Direct, Visa's innovation to simplify and enable push payments.

Economic Impact Study

Moody’s Analytics has completed a study to analyse the impact of electronic payments on economic growth across 70 countries that makes up almost 95% of global GDP. The study found that electronic payments contributed $296 billion (USD) to GDP across the countries studies over a 5 year span – 2011 to 2015. The increased use of electronic payment products also created job opportunities and was a major contributor to consumption and increased production.

Download Moody’s Analytics Report for Australia 2016
Download Global Moody’s Analytics Report 2016

Innovation and Technology

Tokenisation: Why Australia, Why Now

The digital revolution has created an almost unlimited ability to participate in commerce. New payment experiences through mobile, tablet, PCs and future connected devices present major opportunities for our industry. As these new payment experiences evolve, so must the security measures that protect consumers’ confidential account information.

This white paper discusses tokenisation, a new layer of security for digital payments that opens the door for new ways to pay.

Download paper (PDF, 1.8mb)

Travel

Travel Intentions Survey 2015

Accepted, convenient and secure, Visa is the payment brand of choice for travelers venturing across town or across the globe.

The Visa Travel Intentions Survey is the most comprehensive survey of its kind that monitors and analyses international travel trends and travel behaviour globally.

The survey provides a better understanding of

  • current and future travel trends
  • the profile of today’s typical traveler
  • habits of the affluent traveler
  • the different choices made by first time travelers
  • the impact of technology on travel
  • travel payment methods and patterns

Download study (PDF, 9.1mb)

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